Guarantees
FAQs
Are your products suitable for sensitive skin?
Yes, our formulations are hypoallergenic and particularly suitable for sensitive skin. However, choosing the right product line is essential for a unique experience. Our range includes specific lines tailored to different skin sensitivities and needs, ensuring that every customer finds the perfect match for their skin type and concerns. For optimal results, we recommend consulting our product line menu or contacting our customer service for personalized advice.
What ingredients do you use in your products?
We use natural and organic ingredients such as green caviar and Alpine flower extracts, carefully sourced and processed in Switzerland.
Detailed information about the ingredients can also be found in the description of each of our products.
What are the shipping costs?
Shipping within Switzerland is free. For international orders, we charge a flat rate, which may vary by region.
How long does shipping take?
Shipping within Switzerland typically takes 2-3 business days. International deliveries may take 5-10 business days.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express, et al.), PayPal, and other secure payment methods as Apple Pay.
How can I return or exchange a product?
You can return unused products within 14 days of receipt. Contact our customer support for further instructions.
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